When people search for a cemetery booking system, they usually mean a reliable way to plan and coordinate work: allocating dates, reserving resources, keeping permits on track and making sure everyone knows what is happening, where, and when. For councils, parish clerks, cemetery managers and memorial masons, that’s as much about clarity and compliance as it is about calendars.
This page explains the essentials of a booking system for cemetery operations and memorial work, and how SAMM supports these workflows with modules built by bereavement-industry professionals.
What should a cemetery booking system actually cover?
Think beyond a simple diary. For most teams, “booking” touches several moving parts:
- Permits and prerequisites: Know what approvals are required, when applications were sent and when they return. Tie bookings to permit status so work isn’t scheduled prematurely.
- Shared calendar & capacity: See team availability, avoid clashes and allocate the right people to each task or fitting.
- Locations and plots: Link bookings to the exact grave or section to prevent on-site confusion and rework.
- Tasks and dependencies: Artwork approval, deliveries, access arrangements: keep them visible so dates aren’t missed.
- Field practicality: If the job involves on-site work or inspections, you’ll need offline capture with photos and notes, and a clean audit trail.
How SAMM approaches cemetery bookings
SAMM is a suite designed for memorial management and cemetery safety. It supports bookings in two complementary ways:
1) Book and coordinate memorial jobs (SAMM Retail)
For masons and operational teams, SAMM Retail brings the job journey into one place, from enquiry to install, so dates, people and prerequisites line up. You can book fitting dates, allocate staff and view capacity in a shared calendar. Permits, artwork approvals, payments and documents sit against the job, giving everyone the same picture.
Highlights for booking workflows
- Schedule teams, hit dates: Assign fitters and plan capacity with a shared calendar so clashes are avoided.
- Keep permits on track: Record submission and return dates so bookings reflect real-world readiness.
- Reduce admin noise: Track tasks, approvals and payments in one workflow and see status at a glance.
Explore the module: SAMM Retail.
2) Plan inspection routes and follow-ups (SAMM Safety)
Safety-critical work also needs booking discipline. With SAMM Safety you plan inspection routes, schedule teams and track follow-up work in a shared diary. Field teams capture outcomes and photos on a tablet, even without signal, then data syncs to the cloud for instant visibility and reporting.
Highlights for booking workflows
- Shared diary for routes and follow-ups: Schedule activity, assign teams and monitor remediation through to a safe conclusion.
- Offline capture, online evidence: Work on Android/iOS tablets in offline mode; sync to the cloud and maintain a full audit trail.
- Aligned to sector guidance: Risk-based inspection approach in line with ICCM/MoJ guidance.
Learn more: SAMM Safety.
Feature checklist for a robust cemetery booking setup
Use this list when evaluating systems:
- Shared calendar and role-based access so the right people can book, view and adjust
- Permit status and location linkage to keep dates realistic and jobs accurate
- Task lists & approvals (e.g., artwork) alongside the booking so dependencies are clear
- Field-ready mobile app with offline mode for inspections and on-site notes/photos
- Searchable records and audit history for decisions, outcomes and communications
Why a dedicated system beats a shared spreadsheet
Spreadsheets rarely show capacity or dependencies reliably, and they don’t cope well with permits, documents, photos and audit trails. A dedicated system keeps everything together so staff can book confidently, supervisors can see risk, and you can demonstrate due diligence when asked.
Getting started: a simple path to value
- Map your booking flow
Identify what you’re scheduling first (memorial fittings, inspections, or both). - Import core data
Bring records and documents into SAMM so bookings link to real plots and jobs. (Onboarding and training are included.) - Pilot with one team
Run a small route or a short run of fittings, validate the workflow, then scale confidently.
Practical notes on pricing and invoicing
SAMM provides tailored pricing that includes onboarding, training and support—useful when change management matters as much as features. Invoicing is handled outside SAMM, with a Payment Tracker in SAMM Retail to record deposits and balances.
Ready to see how bookings look in SAMM?
A short walkthrough will show you team scheduling, shared calendars, permit tracking and offline inspections in context, so you can decide quickly.
FAQs
Does SAMM include a public self-service booking portal?
SAMM focuses on operational scheduling and team coordination. You can track jobs from enquiry to install and allocate dates and staff with a shared calendar.
Can we schedule teams and see availability?
Yes, book fitting dates and assign the right crew while viewing capacity in a shared calendar.
Is there offline support for field teams?
Yes, Android/iOS offline mode lets you capture inspections without a signal and sync later.
Does SAMM issue invoices?
Invoices are issued outside SAMM; use Retail’s Payment Tracker to record deposits and balances.
How is pricing structured?
Pricing is tailored to team size and usage and includes onboarding, training and support.
