If you are searching for a cemetery management system, you are likely trying to bring order to a mix of safety checks, permits, memorial jobs, records, schedules and communication with families. The best systems keep everything connected, reduce risk and help mixed-experience teams work consistently in the office and out on site.
This page sets out the essentials that matter to councils, parish clerks, cemetery managers and memorial masons, then shows how SAMM supports those needs with two focused modules that work together when you want them to.
What people usually mean by a cemetery management system
Behind the phrase sit five practical outcomes.
- Confidence in compliance. Risk-based headstone safety, consistent outcomes, clear history and reports that stand up to scrutiny.
- Records you can trust. Grave records with photos, documents and inspection history in one place, searchable at the desk or on site.
- Real scheduling, not just a diary. Team capacity and shared calendars so dates stick and clashes are avoided.
- Location clarity. Link jobs and inspections to the right plot so work happens in the right place first time.
- Field practicality. Tablets that work without a signal, with data syncing to the cloud when back online.
How SAMM organises cemetery management
SAMM is software built by bereavement-industry professionals. It focuses on two job families that make up most day-to-day management.
SAMM Safety. Inspections, records and evidence
Plan routes, assign teams, record outcomes and photos on a tablet, then sync to the cloud for instant visibility. Use letters and emails to contact grave or lair owners before and after inspections, and track remedial work through to a safe conclusion. The approach aligns with Ministry of Justice and ICCM guidance.
Learn more: SAMM Safety.
Highlights
- Risk-based headstone safety with configurable criteria and outcomes, plus audit-ready history
- Searchable grave records linked to documents, photos and inspection results
- Android and iOS offline mode for sites with poor connectivity
- Shared diary for routes and follow-ups, with dashboards and reports for oversight
- Integrated mailing to generate letters and emails at scale
SAMM Retail. Memorial jobs from enquiry to install
Bring quoting, permits, artwork approvals, tasks, scheduling and payment tracking into one workflow. Generate accurate quotes with instant supplier pricing, assign the grave location, book fitting dates and allocate the right team in a shared calendar. Invoicing stays in your finance system while balances are tracked inside SAMM.
Explore: SAMM Retail.
Highlights
- Orders and quotes with instant supplier pricing
- Permit and location management with submission and return dates
- Tasks, team scheduling and capacity view in one shared diary
- Documents and site photos stored against the job
- Payment Tracker for deposits and balances, invoicing handled externally
Feature checklist for evaluating any cemetery management system
Use this list to shape your brief and compare vendors.
- Risk-based inspections aligned to sector guidance, with photos and clear outcomes
- Searchable records that join applicants, deceased details, documents and inspection history
- Offline tablet mode with secure cloud sync later
- Permit tracking and location assignment in the same place as orders and tasks
- Shared calendars to schedule teams and balance workload
- Communication tools for letters and emails at scale
- Dashboards and reports for status, trends and audit needs
- Onboarding support to import and tidy existing data
Why cloud plus offline matters
Many cemeteries have unreliable mobile signal. Field teams still need to capture consistent data with photos and notes, then synchronise once back online. That is why SAMM Safety supports Android and iOS offline mode, with secure cloud access for managers who need to see outcomes and act quickly.
Records, locations and permits that actually connect
A tidy plan on paper helps, but management happens when records, locations and permits live together. In SAMM Retail you assign the grave location to each order and keep permit timelines visible. In SAMM Safety you see inspection history and documents alongside the plot. The result is fewer calls, fewer site visits and fewer surprises on the day.
Adoption that respects busy teams
- Pick a starting point. Begin with inspections, memorial jobs or both.
- Import and clean data. The Onboarding team helps bring records into a clean structure that mirrors how you work.
- Run a short pilot. Prove the workflow with one route or a handful of jobs, then scale with confidence.
Pricing is tailored to team size and usage. Fees include onboarding, training, support, licensing, software and data storage.
Ready to see it in context
A short walkthrough will show inspections, records, permits and scheduling working together, including offline capture and shared calendars.
FAQs
Does SAMM work offline for inspections
Yes. Android and iOS tablets can capture inspections without a signal and sync later.
Can we manage permits, locations and a shared calendar
Yes. Track permit deadlines, link orders to plots and schedule teams in a shared diary.
Does SAMM include invoicing
Invoices are issued outside SAMM. Use the Payment Tracker to record deposits and balances.
Is SAMM aligned with ICCM and MoJ guidance
SAMM Safety follows a risk-based approach in line with sector guidance and supports audit-ready evidence.
Can you import our existing grave records
Yes. The Onboarding team imports and helps clean your data so you start with accurate records.
